Privacy Policy

At LuzLuz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Indoor Wall Sconces.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by our payment providers)
Order history
Device information, IP address, browser type, and website usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Process payments and refunds
Improve our website and services
Prevent fraud and unauthorized activity
Comply with applicable legal obligations
Send promotional communications where permitted by law

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and maintain website functionality. You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We do not sell your personal information.

We may share your information only with trusted service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics services, and legal authorities when required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the Internet is completely secure, we continuously work to maintain the security of our systems.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide customer support, comply with legal and tax obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on your location, including certain U.S. states, you may have the right to:

Request access to your personal information.
Request correction or deletion of your information.
Request a copy of your personal data where applicable.
Exercise additional privacy rights available under applicable law.

To submit a request, please contact us using the information below.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, or request information about the personal data we collect.

LuzLuz does not sell or knowingly share personal information for cross-context behavioral advertising as defined by California law.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately after they are posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

LuzLuz

Email: [email protected]