Terms of Service

Last updated: March 2026

OVERVIEW

This website is operated by LuzLuz.com (“Luz Luz Light Store”). Throughout the site, the terms “we”, “us” and “our” refer to LuzLuz.com.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, you may not access or use our website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our lighting products and services.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least the age of majority in your place of residence
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any applicable laws (including copyright laws)

Any violation of these Terms may result in termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to:

  • Reproduce, duplicate, copy, sell, or exploit any part of the Service
  • Use the website for unauthorized commercial purposes

All payment information is encrypted during transmission. However, other data may be transferred across networks as required for operation.

SECTION 3 – ACCURACY OF INFORMATION

We aim to provide accurate product and website information. However:

  • Information may not always be complete, current, or error-free
  • Product descriptions and images are for general reference

For lighting products, slight variations in color, brightness, or appearance may occur due to display settings or manufacturing differences.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

  • Prices may change without notice
  • Products may be modified or discontinued at any time

We are not liable for any changes, suspensions, or discontinuation of products or services.

SECTION 5 – PRODUCTS OR SERVICES

Our products (including wall lights and lighting fixtures) are available exclusively online and may have limited quantities.

We make every effort to display products accurately. However, we cannot guarantee:

  • Exact color matching due to screen differences
  • Identical perception of brightness or lighting effects

We reserve the right to:

  • Limit sales by region or customer
  • Limit quantities per order
  • Discontinue any product at any time

All purchases are subject to our Refund Policy.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer, household, or order

You agree to provide:

  • Accurate billing and shipping information
  • Updated contact and payment details

We may contact you if changes or issues occur with your order.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties.
Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites.
We are not responsible for their content, policies, or practices.

SECTION 9 – USER FEEDBACK

If you submit comments, feedback, or suggestions:

  • We may use them without restriction
  • We are not obligated to compensate or respond

You agree not to submit unlawful, harmful, or misleading content.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES

We reserve the right to:

  • Correct errors in product descriptions, pricing, or availability
  • Cancel orders if incorrect information was displayed

SECTION 12 – PROHIBITED USES

You may not use the site:

  • For illegal activities
  • To distribute malware or harmful code
  • To collect personal data of others
  • To interfere with site security

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

We do not guarantee:

  • Continuous, error-free service
  • That products will meet all expectations

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, LuzLuz.com shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits, data, or revenue
  • Issues arising from product use or installation

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold LuzLuz.com harmless from any claims resulting from:

  • Your violation of these Terms
  • Your misuse of the website or products

SECTION 16 – TERMINATION

We may terminate your access at any time if you violate these Terms.

SECTION 17 – GOVERNING LAW

These Terms are governed by and interpreted under the laws of the United Kingdom.

SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept those changes.

SECTION 19 – CONTACT INFORMATION

For questions about these Terms, please contact us:

Email: [email protected]